Service & MOT

What They Say

I brought my Nissan X trail to you as directed by my warranty company for a failed fuel pump to be replaced. It turned out your mechanics found it was a wiring fault thus saving me several hundreds of pounds as it transpired the warranty company had found a loop hole not to pay for the repairs. You then did an MOT on my car and found the hand brake was faulty but being a Bank Holiday weekend couldn't do the repair so I took it to Halfords who supposedly repaired it. I returned for a retest but the hand brake was still US. Craig the service manager explained I would need to bring it back tomorrow to be fixed but obviously realised I was now at my wits end kindly said " give me the keys I'll sort it" an hour later Craig handed me my keys back and a passed MOT certificate. You have gained a customer because of your staffs professionalism and compassion to an old man. I'm going to book my car in for a service shortly and then signed up to your warranty scheme.

Keith Butlin